Order & Delivery
Crafted with Care, Delivered with Purpose
✨ Order Processing
Every Prose Print design is made-to-order to ensure premium quality.
- Processing Time: 2–5 business days (excluding weekends/holidays).
- Handmade Artistry: Our team handprints and inspects each piece before shipment.
🚚 Shipping Options
Choose the method that fits your timeline:
| Option | Cost | Transit Time |
|---|---|---|
| Earth-Friendly Saver Shipping | $3.95 | 6-9 Business Days |
|
Standard Shipping
|
$7.95 | 5-7 Business Days |
| Priority Express Shipping | $15.95 | 2-5 Business Days |
| Free Shipping | FREE on 2+ items | 6-9 Business Days |
📦 Total Delivery Estimate: 10–15 business days (includes processing + transit).
📍 Tracking Your Order
- You’ll receive a tracking number via email once your order ships.
- Track your package directly through the carrier’s portal.
⏳ Delivery Timelines
While we strive for speed, delays can occasionally occur due to:
- High order volume (holidays, sales)
- Customs clearance (international orders)
- Carrier delays (weather, logistical issues)
Need it faster? Contact us for rush options.
🌍 Shipping Destinations
We currently ship to the United States & Worldwide. International orders may incur customs fees (paid by recipient).
📝 Order Changes & Cancellations
- Cancel within 24 hours: Email support@proseprint.com with your order number.
- After 24 hours: Orders enter production and cannot be canceled.
- Address changes: Must be requested within 4 hour of ordering.
❗ Important Notes
- Address Accuracy: Double-check your shipping details at checkout. We’re not responsible for incorrect/missing addresses.
- Lost/Delayed Packages: Contact the carrier first, then email us if unresolved.
📬 Contact Us
Prose Print Customer Care
📧 support@proseprint.com
📍 30 N Gould St Ste R, Sheridan, WY 82801, United States
⏰ Hours: Mon–Fri, 9:00 AM–5:00 PM PST
Frequently Asked Questions
Q: Can I expedite my order?
A: Yes! Email us before ordering to discuss rush processing.
Q: Why isn’t my tracking number working?
A: Allow 24 hours for the carrier’s system to update.
Q: Do you ship to P.O. boxes?
A: Yes, but delivery times may vary.
Your patience means the world to us—we’re crafting art, not just apparel.