Your Questions, Answered

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How soon will my Prose Print creation be ready?

We pour a little extra love into each Prose Print piece! To ensure your custom lyric apparel is crafted with the utmost care and attention to detail, please allow 4-7 business days for processing before your order ships. We promise it's worth the short wait!

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What if, for any reason, I'm not completely in love with my purchase?

30-Day Guarantee for Personalized Items

Custom-Made with Care. Backed by Our Commitment to Quality.

Each item we create is made-to-order and fully personalized. Because of this, all sales are final and not eligible for return or resale. However, your satisfaction remains our top priority.

If your order arrives with any of the following issues:

– Damaged or defective
– Misprinted or not as advertised 
– Incorrect item received
– Lost or undelivered

You are fully covered under our 30-day guarantee. You may choose:

– A free replacement, or
– A full refund (excluding shipping)

Fit & Sizing Issues

We offer a one-time size exchange if your item doesn’t fit as expected.

No hassle – just let us know and we’ll help you get the right fit.

To begin a claim, email support@proseprint.com within 30 days of delivery. Include your order number, a brief description of the issue, and photos, if applicable. Our team will review and respond promptly.

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Order & Delivery

We pour a little extra love into each Prose Print piece! To ensure your custom lyric apparel is crafted with the utmost care and attention to detail, please allow 2-5 business days for processing before your order ships. We promise it's worth the short wait!

Production: 2–5 business days

Delivery:

♻️ Earth-Friendly Saver Shipping (6-9 Business Days)

🚚 Standard Shipping (5-7 Business Days)

🚀 Priority Express Shipping (2-5 Business Days)

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How are donations made through purchases?

Read more here: Donation Program

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Can I see the impact of my contribution?

Yes! Follow us on Facebook or Instagram or visit our Impact Page for monthly updates. See how your purchase helps songwriters access critical resources like addiction recovery, emergency housing, and studio time.

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Can I truly choose any words that speaks to me?

Absolutely! If there are words you love, we want to bring them to life for you. Share any song lyrics, poem excerpts, or meaningful text that resonates with your heart. Our talented design team will lovingly craft a beautiful layout that perfectly showcases your chosen words.

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What can I expect from the print quality?

Prepare to be impressed! Our signature Crystal-Clear™ printing technology ensures every single word of your chosen prose is rendered with breathtaking clarity and legibility. The design will beautifully cover the entire shirt (or canvas!) edge-to-edge, with no distracting gaps or white lines – just pure, stunning prose. For longevity:

Machine wash cold (inside out)

Avoid harsh detergents

Air dry flat